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Commercial Window and Glass Cleaning

Interior glass, partitions and storefront cleaning are ordinary scheduled work, typically quarterly or semi-annual. Exterior high-rise window cleaning is a regulated trade governed by New York State Industrial Code Rule 21 (12 NYCRR Part 21) and OSHA fall-protection standards, and it requires a specialist contractor with the right licences, anchor certifications and insurance — not your janitorial vendor.

We do the glass you can reach. We coordinate, vet and supervise the glass you cannot — and we are explicit about the boundary, because this is an area where a cleaning company saying yes to something it should not is how people get hurt.

Interior Glass Is Underrated

In a modern office fit-out, glass is most of what people actually look at: demountable partition systems, phone booths, conference room fronts, entry doors and sidelights. It shows fingerprints within hours and it is the single most visible indicator of whether a space is being maintained. Nightly service covers spot cleaning at high-touch points. A full scheduled glass cycle — both faces, frames, tracks and hardware — belongs on a quarterly rotation.

What Governs Exterior Work in New York

If someone proposes exterior high-rise work, these are the rules that apply, and you are entitled to ask which ones they hold documentation for:

The regulatory stack for exterior and elevated window cleaning in New York.
RuleWhat it governsWhose obligation
12 NYCRR Part 21NY State Industrial Code Rule 21 — protection of persons employed at window cleaningContractor and building owner
OSHA 29 CFR 1910.27(b)Rope descent systems; requires written owner certification that each anchorage has been inspected and certified within the last 10 yearsBuilding owner
OSHA 1910.28 / 1910.29Fall protection and walking-working surfacesContractor
ANSI/IWCA I-14.1Window cleaning safety standardContractor
NYC DOB suspended scaffold permitSuspended scaffold operations require a DOB-licensed riggerContractor
NY Labor Law §240 / §241The “Scaffold Law” — near-absolute liability on owners and contractors for elevation-related injuryOwner and contractor
Local Law 11 / FISPFacade inspection for buildings over six storeys, on a five-year cycleBuilding owner
Two things to check before anyone goes over the parapet

First, ask your building for the anchor certification date — OSHA requires the owner to certify anchorages at least every ten years, and expired certification is common. Second, check that the contractor's insurance does not carry an Action Over exclusion. Under New York's Scaffold Law, that exclusion is exactly the coverage you would need.

What Is Included

  • Interior glass: partitions, conference fronts, phone booths, entry doors, sidelights — both faces
  • Frames, tracks, mullions and hardware detail
  • Storefront and ground-floor exterior glass reachable from grade
  • Entry door glass and vestibule glass on the nightly high-touch rotation
  • Interior surface of exterior windows on a scheduled cycle where accessible from the floor
  • Coordination, vetting and supervision of licensed high-rise exterior contractors
  • Insurance and documentation review before any elevated work on your building

What Is Not Included Unless You Ask for It

This list exists on purpose. Almost every dispute between an office and its cleaning company traces back to something one party assumed was in scope and the other did not.

  • Exterior high-rise glass requiring rope descent or suspended scaffold — specialist contractor
  • Any work requiring a DOB-licensed rigger or a suspended scaffold permit
  • Facade inspection, repair or Local Law 11 / FISP compliance work
  • Skylight and atrium glass requiring fall-arrest systems
  • Screen repair, glazing, seal replacement or window hardware repair

Get This Scoped and Priced

Tell us the space and we will send back a written scope exhibit, a fixed price, and the exclusions — in one document, usually within two business days.

Window Cleaning — Get a Price

Written scope and fixed price, usually within two business days.

We reply to every request. If your building needs a Certificate of Insurance or vendor registration, we handle that paperwork before the first night.

Window Cleaning: Frequently Asked Questions

How often should office windows be cleaned?

Interior glass and partitions quarterly for most offices; monthly if you are client-facing or have a lot of glass in the reception path. Exterior commercial glass is typically quarterly or semi-annual, and in many buildings the schedule is set by the landlord, not by tenants.

What does high-rise window cleaning cost?

It is priced per window and scales with height: roughly $0.75–$1.50 per window at 10–20 storeys, $1.50–$3.00 at 20–50, and $2.50–$5.00 and up above that. Rush scheduling adds 50–100%. Interior glass is quoted per elevation or per square foot of glazed area.

Can your nightly crew do our windows?

Interior glass, yes — it is on the weekly and quarterly rotation. Anything requiring elevated access beyond a standard ladder, no. That is a licensed trade with its own insurance requirements, and a cleaning company that tells you otherwise is one you should not hire.

Ready for a Cleaning Contract You Can Actually Read?

Send us your square footage and how many nights you need. You get a written scope, a fixed monthly price, and the SLA in the same document — usually within two business days.